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The Gentle Art Of Verbal Self-Defense At Work

This text shows how to defend oneself against verbal abuse, including casual racist or sexist language, and explains how to use e-mail and voice-mail to handle sensitive issues.

Paperback: 340 pages

Publisher: Prentice Hall; 1st edition (January 19, 2000)

Language: English

ISBN-10: 0735200890

ISBN-13: 978-0735200890

Product Dimensions: 6 x 1 x 9 inches

Shipping Weight: 1.2 pounds (View shipping rates and policies)

Average Customer Review: 4.2 out of 5 stars  See all reviews (42 customer reviews)

Best Sellers Rank: #332,182 in Books (See Top 100 in Books) #208 in Books > Humor & Entertainment > Humor > Business & Professional #397 in Books > Humor & Entertainment > Humor > Self-Help & Psychology #1093 in Books > Politics & Social Sciences > Social Sciences > Linguistics

“... a crash course on just how powerful the English language is—and how easily it can be misconstrued.” -- Copley News Service, September 24, 2000“Her genius is in separating what is meant…from the words that are actually spoken.” -- Dallas Morning News, Januray 23, 2000“She interweaves lessons agreeably with examples that read like fiction.” -- American Way, February 2000

SUZETTE HADEN ELGIN, Ph.D., is the founder of the Ozark Center for Language Studies. Her bestselling Gentle Art of Verbal Self-Defense books include Genderspeak and You Can't Say That to Me!, both from Wiley. She and her family live near Huntsville, Arkansas.

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