Paperback: 172 pages
Publisher: CreateSpace Independent Publishing Platform (February 25, 2010)
Language: English
ISBN-10: 1450599850
ISBN-13: 978-1450599856
Product Dimensions: 5.5 x 0.4 x 8.5 inches
Shipping Weight: 8.8 ounces
Average Customer Review: 5.0 out of 5 stars See all reviews (1 customer review)
Best Sellers Rank: #2,728,398 in Books (See Top 100 in Books) #71 in Books > Law > Rules & Procedures > Depositions #1789 in Books > Business & Money > Management & Leadership > Negotiating #3787 in Books > Politics & Social Sciences > Politics & Government > Specific Topics > Law Enforcement
Stopa's no frills and sophisticatedly concise book about the human skills of elicitation and interviewing belongs in the libraries of leaders of all ilk's to include law enforcement, intelligence-information collectors, physicians, psychologists, security consultants, military, reporters, journalists, forensic professionals, teachers, professors, marketers, and communications specialists. Stopa artfully describes how obtaining good accurate information is central to so many human activities. However, there is a great deal of emphasizes on detecting deception using technology. Unfortunately, the value of gathering and collecting facts and good information is lost on many. The problem manifests itself in getting wrapped around ferreting out deception and over reliance on technology.Today human skills have all but faded with the over reliance on and addiction to technology in everything we do. We want technology to do almost everything for us and think for us. For example, the polygraph is heralded for detecting deception. Yet, spies and serial killers successfully navigated the polygraph. Serendipitously, Stopa reminds us of the human skills for collecting information and the value of developing rapport and listening in the gathering good information in discerning facts and noise.Granhag (2006) in his research notes that distinguishing among facts, fiction, truth, noise, and deception is one of the central tasks associated with forensics, interviewing, and interrogation. Bond and DePaulo (2006) looked at a large number of studies that focused on people's ability to ferret out deception noting that people's performance/ability for detecting lies/deception do so just above the level of chance.
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